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Residence Hall Supervisor

LOCATION: 51³Ô¹ÏÍøÊÓƵ Baptist University (WBU) – Plainview Campus 

OFFICE: Student Services/Housing 

SUPERVISED BY: Housing Coordinator 

POSITION CLASSIFICATION: Non-Exempt (10 Month) 

POSITIONS SUPERVISED: Resident Assistants and Resident Students 

GENERAL RESPONSIBILITIES: The Women's Resident Hall Supervisor is responsible for the general supervision of resident housing and residents.  The primary purpose of these positions is to help provide an atmosphere that is conducive to social development, academic achievement, and personal growth of the residents.  The Leadership Staff lead residents of WBU housing by ensuring a comfortable, clean, safe, understanding, fun, and respectful home life while students complete their educational experience.

SPECIFIC TASKS AND DUTIES: 

  1. Work to fulfill the Student Development Goals of creating leaders that are Christ-like, Capable, and Committed through Christian Faith, Academic Success, Healthy Community, and Campus Engagement
  2. Must be willing to work Christmas Break, Spring Break, and holidays
  3. This is a 10 month position for August 1st -May 31st. Supervisor is to be on campus August 1st, before the R.A.'s and residents for pre-semester staff meetings, trainings and athletics arrive on campus.
  4. Be present in the resident hall as follows:
    1. Full-time employees 8:15 am – 12:00 noon- 1 pm – 5 pm Mon – Fri
    2. Part-time employees must have a consistent and visible presence in the residence hall
  5. Leadership Staff must be available on-call 24/7
  6. Leadership Staff member must schedule any vacation/sick leave through the Housing Coordinator. Weekend coverage is an important aspect of this job and consistent requests to be off during the weekends will be denied based on the circumstances of the request
  7. Leadership Staff must approve, attend, and assist the RA Project each semester including supervising the planning process of their required Project/Education Programs. All required forms for a project must be completed and returned to the Housing office within an appropriate amount of time
  8. Leadership Staff members are responsible for the safe, clean and repaired condition of their residence halls and apartments. Staff members must complete room checks and see with their own eyes the condition of the buildings they are in charge of and take any actions necessary to keep their buildings in proper working condition. Walk through Reports are required twice a semester to record resolved and unresolved maintenance issues for the reporting of such to the Housing Coordinator, Dean of Students, Director of Maintenance, Director of Property Management, and V.P. of Enrollment Management
  9. Report and record daily maintenance issues to Housing Coordinator and through email to Housing and copy to Maintenance. Leadership Staff must follow-up on reported maintenance issues to confirm resolution of the issue.  If not repaired within a reasonable amount of time, contact the Housing Coordinator
  10. Responsible for accurate key control and key issuance for the housing facilities. Available to lock and unlock the housing facilities’ doors as necessary to ensure safety of residents
  11. Monitor and sign off on all room checks in the residence hall. Repeated violations of room checks and non-payment of fines must be reported to the Housing Office for further disciplinary action
  12. Documentation, including room checks, RA Meeting agendas, and work schedules must be turned in every Monday to the Housing Office.
  13. Maintain open lines of communication with Housing Staff
  14. Provide guidance, safety, and support for each resident as needed to reach their educational, social, and personal goals while attending WBU
  15. Serve as an appropriate role model for all residents by exhibiting maturity, friendship and Christian concern for the well-being of each resident. This is the students’ home and a “home-y” atmosphere should be the Leadership Staff’s goal for the students living in their facility
  16. Be aware of and uphold the policy and procedures as stated within the Student Handbook which is located and can be accessed on line at
  17. Assume other responsibilities as assigned by the Housing Coordinator and/or Dean of Students. The Leadership Staff will be required to work in coordination with the Housing Office on tasks as assigned on a regular basis
  18. Be responsible for postings on all social media. You are the example and as so DO NOT POST ANY INAPPROPRIATE information, language, pictures, etc. that could be viewed as inappropriate for an employee working at a Christian based institution such as WBU

TRAINING:

The Leadership Staff member is required to attend all mandatory trainings, workshops, meetings, and/or in-services required before or during each semester.  The Leadership Staff members will attend all Housing staff meetings as scheduled through the Housing Office.

The Leadership Staff members who reside in a resident hall will be required to meet with RA Staff in the Residence Hall at least once a week for direction and scheduling.

The above statements are not a complete list of all responsibilities and duties performed by employees in this job.  Employee may perform other related duties as assigned by the Housing Coordinator or designee.

MINIMUM QUALIFICATIONS:

Education:

Maintain at least a 2.5 GPA (cumulative) when enrolled at WBU

Experience and Knowledge:

  1. Possess a basic understanding of human development, including the concepts and strategies necessary to help residents in their development and growth toward adulthood.
  2. Have knowledge of the services and procedures provided on campus, good working knowledge of the rules and policies of the residence halls, houses and apartments, and a good working knowledge of academic and social survival skills
  3. Should be graduate student status or higher or at least 23 years old, unless otherwise approved by the Housing Coordinator and Dean of Students

Skills and Abilities:

  1. Ability to listen and refer people for additional help, empathizing, and helping others resolve problems
  2. Exhibit good organization, paperwork management, time management, and follow-through on projects started or assigned
  3. Have good communications skills when instructing staff or students, setting objectives, motivating others and supporting others in their specific times of need
  4. Maintain strict confidentially policies and procedures within your staff and residence halls
  5. Maintain any and all Title VIII Policies & Procedures as required by WBU

REAPPOINTMENT: 

Position is subject to annual review of performance by the Housing Coordinator and Dean of Students.  A signed Job Description is required for each academic year while serving as Leadership Staff member.  WBU reserves the right to re-appoint and re-assign any and all Leadership Staff member as deemed necessary.  Any Leadership Staff member not fulfilling their responsibilities and not exhibiting the proper attitude toward students, parents or WBU staff will be released to seek employment elsewhere.

CONDITIONS OF EMPLOYMENT:

Employment is subject to an introductory period to monitor employee performance.   If hired, the prospective employee must present documentation within three (3) days of hire date to establish their identity and employment eligibility as required by Immigration and Customs Enforcement (ICE).  Employee must be able and willing to travel.  Must be able to operate a licensed motor vehicle and possess a valid state driver’s license or have access to reliable transportation.  Must have and maintain a satisfactory driver’s record.

51³Ô¹ÏÍøÊÓƵ Baptist University does not illegally discriminate in employment opportunities or practices on the basis of race, color, sex, national or ethnic origin, age, disability, or genetic information. Under federal law, the university may discriminate on the basis of religion in order to fulfill its mission and purposes.

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